C /Agent capability / 01 / Websites & portals

A website connected to the work behind it.

We can build a website or customer portal with an agent that helps visitors, captures useful details and carries the conversation into your business tools.

One of the jobs your Cerebro Agent can help with, alongside the other tasks you choose.

Cerebro / Websites & portalsIn focus
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A visitor asks a question

In plain English

What it means for your business.

We can build a website or customer portal with an agent that helps visitors, captures useful details and carries the conversation into your business tools.

Who it helps

Businesses that need a useful online experience connected to sales or customer care.

What it can do
01

Build the right front door

Create pages, forms or a customer portal around what visitors need to do.

02

Help visitors take the next step

Answer approved questions, gather details and prepare the right handover.

03

Connect the work behind the page

Carry enquiries into customer records, bookings and follow-ups where your tools allow.

An example in practice

One possible connected system.

  1. 01

    A customer visits

    They ask about a job or submit details through your website.

  2. 02

    The agent helps

    It answers from approved information and creates or updates the customer record.

  3. 03

    Your team can act

    The right person receives the details, with follow-ups and next steps kept together.

Clear ownership

Your people stay in control.

You decide what the agent can do by itself and what needs checking first. If a request is unclear or something goes wrong, it passes the job to the person you choose. We agree and test these rules before launch.

Part of your agent

Help with the next job, too.

This can be part of the same agent that helps with other jobs. We keep the details together so your team does not have to start again at each step.

A practical outcome

What this could give you.

  • An online experience that connects to the way you serve customers
  • Connections and access agreed around your business
  • A clear way for your team to review and direct the work
Before you decide

A few useful answers.

01Can you build a website or portal too?

Yes. We can build a website or portal as part of your connected system, or work with your existing site where it supports the changes. Your team approves content, access and publishing rules.

02Can this work alongside other tasks?

This can be part of the same agent that helps with other jobs. We keep the details together so your team does not have to start again at each step.

03How will we know if it is helping?

We agree what a useful result looks like for your business: quicker replies, easier access to information or more work completed. We check the result after launch, including any extra work created for other people.

Read the guide: Fix the hold-up, not just the first task.
Your business. More connected.

Let’s put websites & portals to work.

Tell us where this takes up time in your business. We’ll check what an agent could help with and what it would need to do.

Book a consultationSee what your agent could do